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Warranty Policy

DEMON PRO Warranty Policy

Demon Pro Parts WARRANTY FORM Can be found HERE

Demon Pro Parts and their components are covered by a 12 Month / Unlimited KM Warranty1 from the date you receive your order. 

We take all warranty claims very seriously. For all warranty claims, the turbocharger/s will need to be returned to us for a complete tear down and Full Warranty Report2 to ensure we verify any faults and are able to rectified and resolve the issue immediately to get you back on the road. We aim to have a 2 day turn around warranty process to help customers as much as we can.

For all warranty claims, the turbocharger/s will need to be fitted by a LICENCED MECHANICAL WORKSHOP. We do not cover Home / DIY repairs. Also, no modifications are allowed to be made to the turbocharger, these must be installed to a manufacturers standard and boost settings must be left as manufacturer required.

Why Do We Offer a Full Report?

We offer this service at Demon Pro because we like to make a point of difference, we strive on not only having great products and good customer relations. It’s our job as a turbo manufacturer and professional sales team to be able to help you with all your questions, to help you diagnose common faults and to ensure you’re getting the most out of your turbochargers or other Demon Pro Parts.

Below are SOME situations that are NOT COVERED by our warranty.

  1. Damaged compressor / turbine wheel caused by foreign objects.
  2. Not installed by a licensed mechanic.
  3. Modifying the turbocharger unit in anyway shape or form.
  4. Tuning beyond manufacturers specifications
  5. The product being used/fitted in a way that it was not designed for
  6. Installation fault

 

1Please Note: This warranty is limited to parts only and does not cover any labor fee for installation or removal of product

2For all warranty tear downs and reports if the product cannot be faulted and is found to be incorrectly diagnosed as faulty a rebuild fee will be applicable