Contact Our Staff Today On (03) 8766 8888 For All Enquiry's.

Returns Policy

If You Purchased The Wrong Item By Mistake And Wish To Return Your Order To Demon Pro Parts, Please Read The Below Return Terms & Conditions. All Returns Or Exchanges Must Be Reported Within 7 Business Days After Items Being Received.

Demo Pro Parts Will Happily Assist Customers Who Wish To Return Or Exchange Goods Purchased From Our Store.

 

  • All Items Must Be Returned Within 30 Days After The Buyer Receives It.
  • All Returns Must Be In Original Packaging With No Damage To The Box.
  • Proof Of Purchase Must Be Provided.
  • Due To The Varying Nature Of Our Products, Refunds Will Be Dealt With On a Case By Case Basis.
  • We Can Provide An Exchange For Other Goods.
  • Positive Identification Will Be Required.
  • You Must Be Original Purchaser Of The Item.
  • Custom Products Are Not Returnable.

Reasons For Demon Pro Parts To Deny Your Return.

  • Change Of Mind.
  • Found The Product Cheaper Elsewhere.
  • Product Was Discounted After Your Purchase.
  • Damaged The Product By Misusing It.
  • You Do Not Have The Right To Return If You Are Not The Original Purchaser.

Additional Info.

  • Refunds Will Be Issued Via Bank Transfer. (Any Original Or Return Postage Costs Will Not Be Refunded).
  • 15% Restocking Fee Will Be Charged For All Normal Returns.
  • For Exchanges, There May Be a Difference In Price Between The Two Products.
  • Refunds Or Exchanges Can Only Be Made Once We Physically Receive The Returned Item & Not Before.
  • It Is Buyer's Responsibility To Pay For Any Return Postage.

Return Address.

Demon Pro Parts
1/107 Wells Road
Chelsea Heights VIC 3196