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12 month manufacturer warranty

May 22, 2018

12 month manufacturer warranty

All DPP turbochargers carry a 12 months warranty from the date of supply provided that the turbo has been fitted and serviced in accordance with the vehicle manufacturers and fitting instructions, we do not regard any warranty period above 12 months to be of benefit to our customers. Turbochargers incorrectly built will fail long before 12 months from fitting.

Failure after this period will invariably be caused not by faulty manufacture, but by circumstances outside the control of the original turbo build. The Supplier Warranty is limited to the repair or replacement of the turbocharger. Particular attention should be paid to the turbocharger’s oil supply and ensuring that a high degree of cleanliness is maintained while fitting the turbocharger. The Seller shall not be liable for any repair or replacement if a turbocharger fails because of insufficient cleanliness during the fitting process.

No liability will be accepted if the turbocharger boost setting is outside the figures recommended by the Seller or the original vehicle manufacturer. The boost setting must always be checked after fitment to comply with this warranty.

Proof, in the form of receipts, may be required verifying that routine servicing has been carried out as per the manufacturer’s recommendations since the turbocharger was fitted. Special emphasis is placed upon oil change intervals, oil filter replacement, and engine oil quality. In this respect, we recommend that you use a grade of oil approved and recommended by your vehicle manufacturer, as documented in the handbook.

Although sympathetic to every warranty claim, only exchange units which fail due to defective workmanship or parts are warrantable. Failures due to circumstances or conditions beyond our control cannot be accepted under the DPP warranty.